The latest version of FSA Partner Connect successfully launched on July 14th. With this implementation, FSA Partner Connect is now the primary enrollment and user management service for Federal Student Aid and organizations can submit new or updated Student Aid Internet Gateway (SAIG) enrollment and access requests through FSA Partner Connect’s Account Access Management Center (AAMC).
Training, Resources, and Customer Service
Implementation Announcements –
- (GENERAL-25-21) FSA Partner Connect – Implementation Planned for July 2025; SAIG Enrollment Actions Required by June 12, 2025 (Updated June 2, 2025)
- (GENERAL-25-32) FSA Partner Connect – Additional Information for July 2025 Implementation of SAIG Enrollment Functionality
Training Opportunities – In the June 12, 2025, Training Announcement, FSA provided details about training available for partners. Resources such as job aids and webinar recordings are now available on the FSA Training Center (see System Training/FSA Partner Connect Training/Partner).
FSA Partner Connect FAQs – The FAQ page on the FSA Partner Connect Help Center has information about this implementation. FSA will continue to expand this page as additional questions are received.
FSA Partner Connect Customer Service – If you have a question, please complete the Customer Support form in the FSA Partner Connect Help Center and select “Other Topics” as the topic. You may also contact the FSA Partner and School Relations Center at 1-800-848-0978. The contact center is open from 10 a.m. to 6 p.m. Eastern time, Monday through Friday.
SOURCE: (GENERAL-25-33) FSA Partner Connect – Implementation of SAIG Enrollment Functionality